Travel Disclaimer

Information about hotels, excursions and travel services in Turkey and Egypt on ecomgmerce.com is indicative and may change.

Changes to information

Hotel descriptions, room categories, beach and infrastructure distances, opening hours, excursion programmes, schedules, prices and availability may change without notice. Distances are approximate. Photographs are for orientation only.

Included and optional services

Only the services listed in your booking confirmation are included. Excursions, transfers, insurance and other services from third parties are optional; those providers act independently and are responsible for their own services.

Entry, visa, health and safety

Entry rules, visas, health recommendations, safety conditions and travel advisories for Turkey and Egypt may change. Verify current requirements with the competent authorities and your airline before departure.

Tourism, advertising and pricing

Where tourism services are arranged or sold, our tour-operator or travel-agent status is disclosed before contracting, as required by Law of Ukraine No. 324/95-ВР of 15.09.1995 "On Tourism". Advertising is identifiable and non-misleading under Law of Ukraine No. 270/96-ВР of 03.07.1996 "On Advertising". The final price is confirmed at booking.

Consumer rights and complaints

Pre-contract information on services, price, terms, cancellation and refund rules is provided under Law of Ukraine No. 1023-XII of 12.05.1991 "On Protection of Consumer Rights". Send complaints to info@ecomgmerce.com; you may also contact the State Service of Ukraine for Food Safety and Consumer Protection.

Personal data and cookies

Booking and contact data are processed on a lawful consent basis under Law of Ukraine No. 2297-VI of 01.06.2010 "On Personal Data Protection". Non-essential cookies require prior consent under Law of Ukraine No. 1089-IX of 16.12.2020 "On Electronic Communications".

Business details

Pursuant to Article 7 of Law of Ukraine No. 675-VIII of 03.09.2015 "On Electronic Commerce":

ecomgmerce.com, LLC
Office 12, 42 Velyka Vasylkivska St, Kyiv, 01004, Ukraine
EDRPOU: 28787062
Email: info@ecomgmerce.com
Phone: +380 965 040 5064